- Processing of passport applications;
- Issuance of emergency certificates;
- Processing and issuance of visas and other relevant documents to foreigners visiting Jamaica;
- Authentication of documents;
- Safeguarding the interests of Jamaican minors and nationals, lacking full capacity, particularly in matters of guardianship and trusteeship;
- Safeguarding the interest of Jamaican nationals in matters of estate;
- Protection of the welfare of incarcerated nationals;
- Provision of information regarding regulatory requirements for Returning Residents;
- Processing of applications for Jamaican citizenship;
- Providing information regarding Jamaica’s culture, history, and national heritage for educational projects and research purposes.